Questions,answered.

Yes — every plan starts with a 30-day free trial that unlocks the full feature set. You do not need a credit card to start, so you can build out your booking page and invite your team before committing.

Nothing breaks and nothing is charged automatically if you have not added a payment method. We will prompt you to choose a plan to keep taking bookings; your data and setup stay exactly as you left them.

Absolutely. Plans are month-to-month with no lock-in contracts — cancel from your account settings in a couple of clicks and you keep access until the end of the period you have already paid for.

Plans are month-to-month with no lock-in, so you can cancel any time to stop future charges and keep access through the period you have already paid for. Fees already paid are not refundable, which is exactly why the trial is free — most teams know whether we are a fit well before they pay a cent. If something goes wrong on our end, contact support and we will make it right.

Yes — upgrade or downgrade whenever your needs change. Upgrades take effect immediately and are prorated, and downgrades apply at your next renewal so you never lose paid time.

Single-location businesses pay one flat plan price. If you run multiple venues, our higher tiers include multi-location management with simple per-location pricing — no surprise add-ons.

We accept all major credit and debit cards for your subscription. Customer-facing card payments, including deposits and balances, are processed on the business’s connected merchant account through our integrated, PCI-compliant payment provider.

No. There are no setup, onboarding or hidden activation fees — the plan price is the price. Onboarding help and guides are included for every account.

Online booking gives your customers a self-service page where they pick a service, time and team member and confirm in seconds — 24/7, on any device. Availability stays in sync across your calendar so you never get double-booked.

You can require a deposit or card-on-file at the time of booking, with your own cancellation window and fee rules. If a customer no-shows or cancels late, the policy is enforced automatically so you are not left out of pocket.

Dispatch is our tool for ride and delivery businesses that routes incoming jobs to drivers. Jobs can be auto-assigned by proximity and availability or sent out manually, with live status from accepted through to completed.

Take card payments and deposits at booking or in person. The charge, processing fees, refunds, balance and payout schedule remain in your connected merchant account. Opraly links each transaction to its booking and receives only the disclosed application fee.

The CRM is the customer record behind every booking: contact details, full visit history, notes, preferences and lifetime spend. It powers reminders, repeat-booking prompts and personalised service without spreadsheets.

Yes. After a completed booking you can automatically invite customers to leave a review, then showcase the best feedback on your booking page to build trust with new visitors.

Yes. Your booking and ordering pages run under your own name and colours, so customers book with your business rather than a generic marketplace. Everything is mobile-friendly in the browser — there is no app for customers to download.

Yes — manage several locations from one account, each with its own services, staff, hours and calendar, while you keep a single roll-up view of performance across the whole business.

Automated email and push reminders go out before each appointment, with confirmations and follow-ups around the booking. Business SMS reminders and two-way messaging are coming soon as an optional add-on.

Add your services and hours, connect payments, test the booking flow and then share your link. Setup time depends on the size of your catalog, team and migration.

Yes. Every account gets guided setup, step-by-step help articles and responsive support, and our higher tiers include hands-on onboarding to get you configured and live faster.

You can import your client list and upcoming bookings so nothing is lost in the move. If your current data is in a spreadsheet or another tool, support can help you map and bring it in cleanly.

Share your booking link anywhere — your website, social profiles, messages or a QR code in-store. Customers tap through to your branded page, choose a slot and confirm, with no app download required.

No. Your hosted booking page works as a standalone site you can send customers straight to. If you already have a website, you can embed booking or link to it from a button.

You do. Your business and customer data is always yours — we process it to run the service on your behalf and never sell it. You can export or delete it whenever you choose.

Opraly ships GDPR and CCPA data-rights tooling — data-subject access and deletion requests, clear consent for marketing messages, and a Data Processing Agreement on request — so you can meet your obligations to your customers.

Card payments are handled by our PCI-DSS-compliant payment provider, so sensitive card numbers are tokenised and never stored on our servers. Traffic is encrypted in transit end to end.

At any time. Export your clients, bookings and reports to standard file formats from your dashboard — there is no lock-in, and your records leave with you if you ever do.