For restaurants · cafés · ghost kitchens · delivery
Keep every order yours, even when you’re slammed.
Opraly is the ordering system built for kitchens: commission-free pickup, delivery and dine-in from one menu, modifiers and combos, payments with tips, and your own dispatched delivery — all in one place.
- Restaurants
- Cafés & coffee bars
- Takeout & QSR
- Ghost kitchens
- Pizzerias
- Delivery kitchens
Everything the counter does
One menu that runs the whole kitchen.
Stop stitching together an ordering site, a courier app and three dashboards — Opraly runs the whole order journey end to end.
Commission-free online ordering
Take pickup, delivery and dine-in orders from your own branded page, social bio or Google profile — day or night, no marketplace cut. Every order and every dollar stays yours.
Your own delivery, dispatched
Quote a fee by distance or zone, assign each order to one of your own drivers and share live tracking to the doorstep. Delivery runs under your brand, never a third party skimming the ticket.
Payments, tax & tips built in
Card on file or guest checkout, with taxes and tips calculated automatically and funds settling to your account.
Pickup, delivery & dine-in
Turn each mode on independently — timed pickup slots, delivery zones and scan-at-the-table all feed one kitchen queue.
Repeat orders & favourites
Returning customers reorder their usual in a couple of taps, modifiers and combo already filled in for the morning rush.
Menu with modifiers, options & combos
Build option groups for sizes, add-ons, removals and spice levels with their own pricing and rules, then bundle an item, side and drink into a combo. The total recalculates with every tap.
Reviews after every order
Automatic review requests can go out after collection to ask customers for feedback.
Typical results
Typical results
- 24/7ordering page that never closes
- Onemenu for pickup, delivery and dine-in
- Liveavailability reflected in ordering
- Unifiedorders, kitchen status and dispatch
Built for your kind of kitchen
Whether it’s one counter or twenty.
Opraly flexes to fit how you actually serve — turn on what you need, ignore the rest.
Single-location kitchens
One storefront, one menu, one team. Switch on online ordering without rebuilding your counter workflow — paid tickets land where your staff already look.
Cafés & coffee bars
Pre-orders for the morning rush, modifiers for every milk and shot, and timed pickup so the flat white is made the moment a regular walks in.
Ghost & delivery kitchens
No dining room, all delivery. Run several concepts from one back-of-house, each with its own menu and brand, dispatched from a single queue.
Multi-location groups
Run several sites from one login. Each branch keeps its own hours, zones and availability while you share menus and pricing rules centrally.
A closer look
The features that actually move the needle.
- Commission-free
Keep every dollar of every order
Take pickup, delivery and dine-in orders from your own branded page without a marketplace skimming a cut off the top. You set the prices, you keep the margin.
Why it mattersA percentage off every ticket quietly drains a busy week. Owning the order means the difference between a thin night and a profitable one stays in your till.
For exampleOn a busy $4,000 Friday, a marketplace charging 25% would pocket roughly $1,000. Here that stays in your till.
- Your own dispatch
Delivery you actually control
Quote a fee by distance or zone, assign each order to one of your own drivers, and share live status with the customer to the doorstep — all under your brand.
Why it mattersHand delivery to a courier platform and you lose the margin, the customer and the data. Dispatching yourself keeps all three under your roof.
For exampleA driver finishes a drop two blocks away, so you assign them the next order in a tap instead of paying a courier per mile.
- Menu & modifiers
Build the menu once, reuse it everywhere
Option groups for sizes, add-ons, removals and spice levels carry their own pricing and rules, and combos bundle an item, side and drink at one price.
Why it mattersA menu that recalculates itself stops the counter doing maths mid-rush — and add-ons quietly grow every ticket without anyone having to upsell.
For exampleAdd an "Extra cheese +$1" group to one burger, then attach it to the other three without retyping a thing.
- Kitchen throughput
A paced kitchen, not a pile-up
Paid orders land on the kitchen display in seconds, and timed pickup slots spread the load so tickets arrive in a rhythm your line can actually keep.
Why it mattersA wall of orders at 6:45 burns the pass and the food quality with it. Pacing the same volume keeps the kitchen calm and the tickets accurate.
For exampleInstead of twelve orders hitting at once, slots stagger them across the half hour — the same volume, a calmer pass.
- Full-service dine-in
Run the floor, not just the orders
A front-of-house POS with a floor plan and server sections, open tabs you fire by course, split checks any way the table wants, and the same kitchen display routing tickets to the right station.
Why it mattersPickup and delivery are only half a restaurant. Sit-down service needs tables, tabs and splits — without bolting on a second POS that doesn’t talk to your online orders.
For exampleA four-top opens a tab, the server fires apps then mains to the line, and at the end the check splits three ways — all on the same system your delivery orders run through.
- Back-of-house
Know your food cost, not just your sales
Track ingredient stock with supplier reorder points, run stock counts, and see COGS and valuation alongside the day’s takings.
Why it mattersMargin lives in the walk-in, not just the till. Watching stock and cost of goods is the difference between a busy restaurant and a profitable one.
For exampleA low-stock alert on an ingredient fires a reorder before the Friday rush, instead of 86-ing a dish mid-service.
How ordering works
From “I’m hungry” to the kitchen display.
A paid, customised order sent to the operation without anyone picking up the phone.
Browse & customise
The customer opens your branded menu, picks an item and adds modifiers, sides and combos — the price updates as they choose.
Pay & choose a mode
They check out in seconds with card or guest pay, tips and tax handled, then pick pickup, delivery or dine-in.
Kitchen receives & dispatches
The paid ticket lands on the kitchen display, then is marked ready for pickup or assigned to your own driver with live tracking.
One tidy system
Replace the stack of apps with one.
The ordering site, the courier app, the payments dashboard and the spreadsheet of zones — all folded into one platform that does the lot.
- Branded online ordering page
- Pickup, delivery & dine-in modes
- Menu, photos & live availability
- Modifiers, option groups & combos
- Card payments, taxes & tips
- Your-own-driver dispatch & tracking
- Front-of-house POS & register
- Dine-in floor plan, tables & sections
- Tabs, split checks & course firing
- Kitchen display (KDS) & order routing
- Ingredient inventory, stock counts & COGS
- Repeat orders & saved favourites
- Refunds & order adjustments
- Per-location hours & delivery zones
- Review requests after every order
- Multi-location & multi-brand management
Product proof
Capabilities you can verify in a trial.
- Direct
customer ordering
Your branded ordering page keeps the customer relationship with your business and shows the configured price before payment.
- Kitchen
status tied to the order
Paid orders enter the operational queue with their items, modifiers and fulfilment details intact.
- Fulfilment
from the same menu
Pickup, delivery and dine-in rules use the same catalog while preserving their own timing and handoff details.
Works with your stack
Fits the tools you already lean on.
- Card payments & tipsSecure checkout with taxes and tips handled for you.
- Hours & pickup slotsSync service hours, slots and prep windows.
- Email & push alertsOrder confirmations and ready-for-pickup updates.
- Website & social embedDrop your ordering page into any site or bio link.
Up and running fast
Set up the menu, then publish with confidence.
No installs, no hardware, no setup call — three short steps and your menu is live.
Add your menu
Type in categories, items and prices, or upload what you already have. Photos, option groups and combos take minutes.
Switch on your modes
Turn pickup, delivery and dine-in on or off, set your delivery zones and choose your pickup slots once — they apply from then on.
Share your link
Put your ordering page on your site, Google profile and social bios, then publish it when the menu, hours and fulfilment rules are ready.
Good to know
Questions from restaurants & cafés
Can customers order online?
Yes. Every menu publishes a branded online ordering page customers can use on any device — no app to install. They browse, customise, pay and choose pickup, delivery or dine-in in one flow, and you keep the order.
Do I pay a per-order commission?
No. Orders placed through your own ordering page are yours — there is no marketplace percentage skimmed off each ticket. You set your prices and keep your margin, so a busy weekend pays you, not a platform.
How do item modifiers & options work?
Each menu item can carry option groups — sizes, add-ons, sides, spice levels, removals — with their own prices and rules (required, single-choice or multi-select). Combos bundle items together, and the order total recalculates as the customer makes each choice.
Do you handle delivery dispatch & tracking?
Yes. Delivery is dispatched to your own drivers. The platform quotes a fee by distance or zone, assigns the order to a driver, and shares live status with the customer from the kitchen to the doorstep — all under your brand.
Can I offer pickup & dine-in too?
Absolutely. Pickup uses timed slots so the kitchen stays paced, and dine-in works through scan-at-the-table ordering or front-of-house tickets. All three modes feed the same kitchen queue, so your team never juggles separate screens.
Do you handle full-service dine-in — tables, tabs and split checks?
Yes. There’s a front-of-house POS with a floor plan and server sections, open tabs you fire by course, and split checks (by guest, by item or evenly). A kitchen display routes each ticket to the right station, and your dine-in, pickup and delivery orders all run through the same system — not a second POS bolted on the side.
Can I track food & beverage inventory?
Yes. Track ingredient and stock levels with supplier reorder points, run stock counts, and see cost of goods (COGS) and valuation next to your sales — so a low-stock alert can trigger a reorder before the rush instead of 86-ing a dish mid-service.
How do payments & tips work?
Customers pay by card at checkout. Taxes and tips are calculated automatically, and funds settle to your account. Refunds and adjustments are handled from the same order, with no manual maths at the counter.
Can I manage my own menu?
Yes. Your menu is fully self-serve: add categories and items, set prices and photos, build option groups and combos, and toggle availability the moment something sells out. Changes go live instantly with no support ticket.
How do delivery zones and fees work?
Define zones by area or by distance and attach a fee to each. When a customer enters their address, the platform checks they are in range and quotes the right fee before they pay, so there is never a surprise charge or a delivery you cannot fulfil.
What happens when an item sells out mid-service?
Toggle the item — or a single modifier — to unavailable and it disappears from the live menu instantly. Customers can no longer add it, so you never have to call back to cancel a sold-out order or refund an order you cannot make.
Can regulars reorder their usual quickly?
Yes. Returning customers can reorder a previous order or saved favourite in a couple of taps, with their modifiers and combo already filled in — handy for the morning coffee crowd and the Friday-night regulars alike.
Can I run more than one location or brand?
Both. Single kitchens run the exact same ordering, payment and dispatch tools without any group overhead, while multi-location groups share menus and pricing rules centrally and ghost kitchens run several concepts from one back-of-house, each with its own menu and brand.
Do I need to install anything or buy hardware?
No customer app is required. Your ordering page runs in a browser and the kitchen display works on a supported screen; configure and test your menu, payment and fulfilment flow before publishing.
Running your kitchen just got easier
Keep every order. Lose the marketplace cut.
Publish your menu, switch on pickup, delivery and dine-in in an afternoon and start taking commission-free orders tonight.
No card required · Free trial · Cancel any time